Return and Refund Policy

Rent Nest acts as an online platform connecting guests and property owners. Refund eligibility depends on the cancellation policy of the host and the circumstances of the booking.

Refund Eligibility

  • Guests may request cancellation according to the host's cancellation policy.
  • If a booking is cancelled by the host, the guest will receive a full refund.

How to Claim

  • Refund requests must be submitted within 7 days of the cancellation.
  • Processing of approved refunds may take 7–14 business days.

Disclaimers

Rent Nest reserves the right to reject fraudulent or abusive refund requests.

Fees & Adjustments

Service fees, if any, may be non-refundable.

Last updated: 22 July 2026